Free Cloud Alliance

Open Source IaaS, PaaS and SaaS for the Enterprise

How some Cloud providers disappoint their clients

How some Cloud providers disappoint their clients

We are finishing the year 2009 right now and it is time to assess what happened during the last twelve months in Cloud computing. But what remains for some users is only delusion from what they have been offered by their providers. Let's see why and let's study how it could have been avoided.


On TIO News, we 100% promote Cloud Computing for all the advantages it comes with, but when we have cases of failure in services or security, we have to acknowledge our colleagues' error. Information seems to be the best way to prevent such delusions from clients' part.

A big, established provider is not a guarantee of expertise in cloud.
- The major last failures in cloud computing were made by well-known computing companies and they were not less catastrophic for the users. In the first case, we had Sidekick service whose data was lost by the provider T-mobile while and Hitachi are supposed to be committed in a server failure. The data may have been recovered, this temporary loss was a disaster to deal with for Sidekick company. In the second case, let's talk about Air New Zealand. Its provider, IBM, failed to restore operations at a mainframe data center. But what shocked Air New Zealand's managers was IBM being so slow to react and to fix it while they are now unwilling to acknowledge their fault.

Trying to avoid accidents. - That kind of unfortunate incident does happen sometimes. But what if the companies put more importance on their data security when they sign their contract with the provider ? Will it happen so commonly ?
The clients should not trust so easily their providers unless they have a proof of an entire security while they should also install security measures in their own organization (like Firewalls). It seems that we are never too careful regarding data and systems security.

References :

 

0 comments

The CAPTCHA image

News

News